Refund policy

This policy covers paid Budgitin subscriptions (Silver and Gold, billed monthly or annually). It forms part of our Terms of Service.

The Starter plan is free. There is nothing to refund on it.

Every account can start one 7-day free trial of Gold. Nothing is charged during the trial, and nothing is charged when it ends.

When the trial ends, the Gold features close and the account continues on the Starter plan. Anything created during the trial stays in the account. To keep the paid features, choose Silver or Gold.

Subscriptions are bought inside the iOS or Android app, and Apple or Google takes the payment. We never receive your payment details, so refunds are decided and paid by the store you bought from, under its own terms.

• App Store: request a refund at reportaproblem.apple.com.
• Google Play: request a refund from your order history in Google Play, or at play.google.com/store/account/orderhistory.

The store tells you its decision, and a refund goes back to the payment method you used with the store.

Tell us at budgitin@gmail.com as well. We will support your request with the store, and ask the store to refund you, when:

• You were charged in error, for example twice for the same period or after you cancelled.
• A paid feature did not work and we could not fix it in a reasonable time.
• A paid feature is not available in your country and that was not made clear before you bought.

We reply to every request as soon as we can.

If you are a consumer in the United Kingdom, the European Economic Area or another country with similar law, you may have a right to withdraw from a purchase within 14 days without giving a reason. For digital services, that right can end once the service has started at your request. Apple and Google apply these rights to purchases made through their stores.

Nothing in this policy limits a right you have under the consumer law of the country you live in.

You can cancel at any time in your Apple ID subscription settings on iOS, or in Google Play's subscriptions on Android. Cancelling stops the next payment; the plan you have already paid for runs to the end of its period.

Deleting your account does not cancel a store subscription. Cancel it with the store first. Deleting the account is covered in our Privacy Policy.

The store shows the price in your local currency and adds any tax due where you live. A refund from the store includes the tax charged on the amount refunded.

Write to budgitin@gmail.com first and give us a chance to put it right. You may also be able to raise the matter with a consumer body or an alternative dispute resolution scheme in your country.

We may update this policy. The version that applies to a payment is the one published when the payment was taken. The "Last updated" date shows when it last changed.

Questions about a payment or a refund:

Budgitin, Colombo, Sri Lanka. Email: budgitin@gmail.com